Multiple Payments Instructions

Overview: This Help document provides instructions for attaching tickets for two or more Web applications into one total bill, payable in one lump sum.

Table of Contents

  1. Multiple Payments
  2. Why Is My Email Address Needed?
  3. Is My Email Address Retained?
  4. What Are Cookies?
  5. How Do I Enable Cookies?
  6. How Do I Make Multiple Payments?

Multiple Payments

Each Web Application allows multiple tickets to be paid within the application using the "Add Another Bill" feature. However, tickets within separate applications (such as Real Estate and Personal Property) can also be combined and paid at one time.

Back to Top

Why Is My Email Address Needed?

Your email address is a unique identifier used to combine all your tickets marked for payment into one lump sum.

Back to Top

Is My Email Address Retained?

No, your email address is not stored by the municipality, merchants, or any other party. The file containing email information is erased after two hours have elapsed from the time the email address was entered.

The email address is stored in a "cookie" on your personal computer for a two hour time period. This enables your email address to be entered automatically for payment applications accessed during the two hour window, without having to enter email information again.

Back to Top

What Are Cookies?

Cookies are small chunks of text sent between a personal computer and a web server. When a website is contacted, certain information is sent from the web server and stored on the computer. The next time the website is visited, the web server checks the cookie and gathers the information stored there. In this case, your email address.

Back to Top

How Do I Enable Cookies?

Internet Browsers

Microsoft Internet Explorer 6.x
Microsoft Internet Explorer 5.x
Microsoft Internet Explorer 4.x
Microsoft Internet Explorer 3.x

For Microsoft Internet Explorer 6.x, click on Tools and then Internet Options.
Select the Privacy tab.
Select Advanced.
Deselect "override automatic cookie handling" button.
Click OK button.

For Microsoft Internet Explorer 5.x , click on Tools and then Internet Options.
Click on Security tab.
Now, press the Custom Level button and then scroll down to Cookies section.
Set "Allow cookies that are stored on your computer" to Enable.
Set "Allow per-session cookies" to Enable.
Click OK.

Microsoft Internet Explorer 4.x
Select Internet Options from the View menu.
Click on the Advanced tab.
Scroll down to find Cookies within the Security section.
Select Always accept cookies.
Click OK.

Microsoft Internet Explorer 3.x
Click View on the Menu Bar and then Options
Click the Advanced tab.
Scroll down to the Cookies section.
Click "Warn Before Accepting Cookies"
Click OK.

Back to Top

How Do I Make Multiple Payments?

Search and designate tickets for payment as normal (see specific instructions for each application under "Payment Options Help"). When the Checkout screen is reached, click on another application (using links on the left side). Proceed normally. The Summary screen now shows tickets from both applications and a Total Amount Due. The user can add as many tickets from as many applications as desired using this method, and then pay everything at once. Applications use the user's email address to lump tickets together.

Back to Top